At ER Systems Global Ltd, we’re committed to protecting and respecting your privacy. This policy explains when and why we collect personal information whether it’s through visiting our website, emailing us, logging in to one of our systems or otherwise interacting with us. It also explains how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.
If you have any questions about this policy or ER Systems Global Ltd privacy practices, please email us at [email protected] or phone us on 01454 260 138.
How we collect information from you
We obtain information about you when you communicate with us or use our website or systems, for example, when you:
> Request further services or info from us
Types of information collected from you
This depends on the nature of your contact with us but might include your name and address, email address, IP address and information regarding what information you’ve accessed and when.
How long we keep your information for
We regularly review our document retention periods and keep your personal data for the minimum time necessary to fulfil our statutory obligations and to complete any necessary actions.
Who has access to your information
We do not sell or rent your information to third parties, or share it with them for marketing purposes.
Access to your personal information
You have the right to a copy of the personal data we hold about you. We take every precaution to ensure that your information is correct but if we’ve got it wrong, please let us know and we will correct or delete the information as appropriate.
When we collect your personal data, we tell you what we will use it for. If you want us to stop processing your data in anyway, please contact us and let us know. We will let you know if stopping us using your information impacts upon the services we can provide you.
Where you have given us your consent to process your personal data, you can withdraw it at any time by letting us know.
Finally, if you’re worried about how we look after your personal data, you can raise your concerns with us and we will action them as soon as possible. If you’re still not happy with our response you can escalate your concerns to the Information Commissioner’s Office – https://ico.org.uk
Security precautions that protect from the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. If you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer, or within the URL bar next to the website address.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
ER Systems Global
Unit 3, Manor Farm Business Park
Charfield, Churchend Lane, GL12 8LJ
Copyright © 2020 EMERGENCY RESPONSE SYSTEMS LTD