365 Response

Smart Platform

The 365 Response Smart Platform is a next generation dispatch and logistics system uniquely built for the health and social care sector.

The System provides a Total Transport Solution that drives efficiencies for commissioners whilst providing excellent governance controlled service for patients and service users.

The 365 smart platform has been developed created to improve patient transport and aid providers both in performance, safety and CQC compliance.

365 Governance is the quality control backbone of the system that feeds into both the Dispatch and Marketplace modules.

The smart platform has the ability to give patients access to an app where they can book, track and change their own journeys.

The will be able to see a picture of their driver, information on the care make, model and registration. They will be able to send messages and track their driver to see when they are getting picked up.

The system captures all timestamps and essential information throughout the journey cycle – this can then be pulled out as a KPI report to give back to commissioners.

This gives the prime provider assurance when utilising core staff, voluntary or third party provision